How on Earth can you do our billing every month for a year and a half and not know our most BASIC cost codes?!
If you are going to sit at my desk and operate my email for forward a few messages to yourself, the least you can do is leave my desk the way you found it (logged off and items placed a certain way).
the non-computer user is arguing with me about what email I got today.
Him: Does this cover sheet go with this email you got today?
Me: I didn’t get that email today so I don’t know. It is dated 3 days ago, but I still don’t think I got that.
Him: Well, is it there waiting for you to get it?
Me: (Checking even though I check it constantly and KNOW the email came 3 days ago) Nope, it is empty. Did you check with [his assistant]? She may have gotten it.
H: So you didn’t get it maybe yesterday? When did she download this?
M: (wishing I could scream “HOW SHOULD I KNOW??” Calmly instead…) I really don’t know, I think [assistant] handled this. You should check with her.
Most offices take out their admins to lunch, give them flowers or cards. I get a grumpy owner who gives my work to someone else to do (and does an awful job of it) and grouches at me because I don’t have the info he needs because he never gave it to me.